it.engineering.illinois.eduEngineering IT Shared Services

") ") Jump to navigation Engineering IT Shared Services -- University of Illinois at Urbana-Champaign Grainger Engineering at Illinois Search form Search Services Accounts and Security E-Lock Guest Accounts Information Security Unit Security Contact (USC) Telecom Unit Coordinator Keeping Your Data Safe and Secure Engineering IT professionals provide technical support to resolve issues and help make informed decisions. We can provide assistance with setting up secure accounts, guest accounts and with enterprise data access through your Unit Security Contact. Engineering IT also manages the electronic door lock (E-lock) service for Siebel Center. Email, Lync, Calendars, Collaboration Calendaring Collaboration Tools Email Voice (Lync) SharePoint Shared Service Campus Mailing Lists Communication and Collaboration Engineering IT is responsible for supporting College of Engineering users of Unified Communications, including email, calendaring, voice (phone), and other collaboration features like chat and screen sharing. We also offer tools for user collaboration like the Engineering wiki and version control services for software code. Engineering Workstations (EWS) EWS Policies EWS Printing Instructor Guide Instructor Tools Lab Hours and Locations Lab Software Remote Connections User Account Tools User Guide Engineering Workstations The Engineering WorkStation (EWS) labs currently include over 1,200 workstations and serve over 19,000 students taking Engineering courses. EWS provides high performance, highly reliable instructional computing environment for the students and faculty of the College of Engineering. File and Data Storage Backup and File Recovery Service Engineering IT Storage File Storage and Server Hosting Engineering IT’s staff of technical professionals can provide a range of robust IT infrastructure services to meet the needs of the College. Engineering IT provides data storage services for all faculty, staff and students within the College of Engineering. Hardware & Software Desktop Replacement Program Hardware Purchase Consultation IT Equipment Decommissioning Laptop Loan Program Software Licensing Software Purchase Consultation Version Control Amazon Web Services Provisioning Hardware and Software Engineering IT offers consultation on hardware and software purchases, and assistance with software licensing for Engineering applications. Our desktop replacement program provides a modern and consistent desktop experience for all administrative staff in the College. Engineering IT is also responsible for secure and efficient decommissioning of computing equipment that is no longer used. Information Services Instructional Services Engineering Workstations (EWS) Learning Management Systems (LMS) Presentation/Lecture Capture Remote Connections (Citrix) Departmental Instructional Labs Lab Computer Cleaning Instructional Services Engineering IT provides a variety of IT services for instruction. In addition to our world-class instructional computer labs for Engineering education, we also offer remote computing sessions for students, and lecture capture for digital distribution. Engineering IT can also connect you with a variety of Learning Management Systems for hosting courses and online learning. Multimedia Classroom/Conference Room Support Digital Signage Presentation/Lecture Capture Video Conferencing AV Media Room List Multimedia and Classroom Support Technology Engineering IT’s multimedia and educational technology group provides advanced services for audiovisual and multimedia technology. Engineering IT can provide advice and support on classroom and conference room technology, including advanced videoconferencing systems. Engineering IT staff are also responsible for lecture and presentation capture and distribution for online and blended learning or for special events. We can also provide hardware design and content distribution for digital signage. Network Connectivity Keeping you connected Engineering IT is responsible for assisting with and ensuring network connectivity throughout Engineering at Illinois facilities and for supported Engineering users in non-Engineering facilities. Engineering IT serves as the first point of contact for network connection requests and issues. Portal Applications (Engineering) Application Development Making your work easier, integrated, and efficient The Engineering Portal Framework hosts a variety of handcrafted web applications used widely in the College of Engineering and other units on the Illinois campus. These web applications support, streamline and generally facilitate an array of business processes relating to finance, human resources and academics. Printer Services Faculty/Staff Instructional Labs Printing Printing Services Engineering IT provides printing services and support throughout the College of Engineering for faculty, staff, students and classes. Research Services Research Support SLD Server/ Individual System Support High Performance Computing (HPC)/Cluster Management Server Hosting Data Center Management Server Disaster Recovery Backup Research Services Engineering IT offers a vast array of services to assist you with your research. Ranging from comprehensive support for your entire research group, to custom desktop level solutions, to advanced compute cluster design and support, Engineering IT is confident in our ability to partner with you to ensure your project is successful. User Support Basic Support Standard IT Support Research Support Hourly Support Mobile Device Support Help Desk Hours and Locations User Support Engineering IT provides user support services are focused on supporting individuals in their roles as faculty, staff, and students. Website Services Web Hosting Course Website Hosting Design and Development Web Portfolio Website Consulting Research Group Web Sites Is your research group website looking dated? Is it difficult to update? Engineering IT's Web Group can help promote your research activities and recruit students and colleagues. We offer content management tools, custom design, or Engineering templates to get you started. Contact us today. Service Fees About Us Directory Team Directory Organizational Chart Governance Committee Members Working for Engineering IT Maintenance Windows Unit Support Contacts User Guides and FAQ's Getting Started Guide Status Contact Us Staff Units Students Faculty EWS Lab Usage Are you awesome? Engineering IT is hiring and we're looking for awesome people! We’re a hard-working group of IT professionals providing services for a world-class engineering college. Would you like to join us? Consider these open positions: Undergraduate Student Consultants - part-time (ongoing) Help Desk Specialist -- Who is my support person? Enter Your Netid * engrit-help [at] illinois.edu 217-333-1313 Help Desk Locations 2302 Siebel Center 1005 Mechanical Engineering Laboratory (MEL) 264 Coordinated Science Laboratory (CSL) 264 Materials Research Laboratory (MRL) Help Desk Hours of Operation* Weekdays: 9 a.m. - 12 p.m., 1 p.m. - 5 p.m. (Siebel Center is open 12 p.m. - 1 p.m.) *Help Desks are closed on campus holidays *Help Desks are open in limited capacity during academic breaks EWS Lab Support Hours** 9 a.m. – 10 p.m. Monday-Thursday 9 a.m. – 9 p.m. Friday 10 a.m. – 9 p.m. Saturday 10 a.m. – 10 p.m. Sunday **EWS Labs are closed on campus holidays and during academic breaks. Copyright 2019 | Privacy policy | Cookie policy CookieSettings...